Rajagacor's Privacy Commitment
At rajagacor, player privacy is more than a legal obligation — it is a core value we stand firmly behind. This document transparently explains what data we collect, why we need it, how it is protected, and what your rights are as a Malaysian player under the Personal Data Protection Act 2010 (PDPA).
Quick Table of Contents
This is what we promise every player who entrusts us with their personal data
Rajagacor fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all processing of your personal data is carried out on a valid legal basis, for stated purposes, and no further than what is necessary. Your rights as a data subject are protected and can be exercised at any time.
All your personal and financial data is stored with AES-256 encryption — the same standard used by leading banking institutions and government agencies worldwide. This means that even in the unlikely event of a system breach, your data remains unreadable to any unauthorised party.
This is the strongest commitment we make — rajagacor has never sold, rented, or traded players' personal data to any third party for marketing or commercial purposes, and we never will. Your data is not a commodity. It is your personal information, and we treat it as such.
You have the right to view all data we hold about you, request corrections if any information is inaccurate, and request data deletion when your account is closed. All such requests can be made through our customer support and will be processed within 14 business days in accordance with PDPA requirements.
Rajagacor only collects data that is strictly necessary to operate our services securely and in compliance with the law. We do not collect data without a clear purpose. This principle of data minimisation ensures your digital footprint on our platform is kept as small as possible, while still allowing us to deliver the best experience.
While our security systems are designed to prevent any data breach, in the unlikely event that a security incident affecting your data does occur, rajagacor is committed to notifying you within the timeframe required by law — promptly and with clear information about what happened and the steps taken in response.
This Privacy Policy ("Policy") describes how rajagacor ("we", "Rajagacor" or "the Company") collects, uses, stores, protects, and discloses your personal data when you use the rajagacor platform at rajagacor.run. This Policy applies to all Malaysian players who register for and use our services.
Rajagacor operates in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. We are committed to being transparent about our data practices and to respecting the privacy rights of every individual who uses our platform. If you have any questions regarding privacy, please contact us at support@rajagacor.run.
Rajagacor collects various categories of personal data in the course of providing our online casino platform services. Below is a detailed explanation of the types of data we collect and their sources.
When registering for and using the rajagacor platform, you directly provide the following information:
When you use the rajagacor platform, our systems automatically record the following technical information for security, performance, and service improvement purposes:
In certain situations, we may receive information about you from legitimate third-party sources, including:
Rajagacor does not collect sensitive data such as medical information, religious beliefs, or sexual orientation. Credit/debit card details are not stored on our servers — all card transactions are processed directly through PCI-DSS certified payment gateways.
Rajagacor uses your personal data only for the clearly stated purposes below. We do not use your data for any other purpose without first obtaining fresh consent from you.
The primary purpose of data collection is to enable us to provide you with rajagacor's online casino platform services — including managing your account, processing deposits and withdrawals via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, and FPX, and giving you access to all games and platform features.
As a licensed platform, rajagacor is required by law to maintain certain records and meet compliance obligations, including:
Technical data such as IP addresses, usage patterns, and device information is used to detect and prevent fraudulent activity, unauthorised access, multiple account usage, and system abuse. This protects not only the company's interests but also those of all other players on the rajagacor platform.
Usage data (anonymous and aggregated) is used to understand how players interact with our platform, identify areas for improvement, and make better product decisions. This data is never analysed at an individual level for these purposes — only aggregate patterns are considered.
We use your phone number and email address to send you important account information, rajagacor promotions you are eligible for, and service updates. For marketing communications, you have the option to unsubscribe at any time (see Section 8).
Rajagacor continually invests in security infrastructure to ensure your data is protected to the highest industry standards. Below are the layers of protection we have in place.
All personal data stored on rajagacor servers is protected with AES-256 encryption (Advanced Encryption Standard with a 256-bit key). All communications between your device and our servers are secured using the latest SSL/TLS (Secure Sockets Layer / Transport Layer Security) protocols. Your password is never stored in readable form — it is stored as a one-way cryptographic hash using the bcrypt algorithm.
Access to players' personal data within rajagacor's internal systems is strictly restricted on a need-to-know basis. Any employee who needs to access customer data for work purposes must go through a multi-layered identity verification process, and their access logs are monitored automatically. Access to sensitive data such as KYC records requires approval from senior management.
Rajagacor servers are hosted in Tier III or higher data centres with strict physical access controls, automated fire suppression systems, uninterruptible power supplies, and round-the-clock security personnel. Our systems are protected by multi-layered firewalls, intrusion detection systems (IDS), and continuous real-time security monitoring.
Rajagacor conducts regular penetration testing carried out by accredited independent cybersecurity firms to identify and address vulnerabilities before they can be exploited. The findings from these audits are used to continuously strengthen the security posture of our platform.
Since rajagacor's founding in 2018 through to the date of this Privacy Policy update (January 2026), we have not experienced any significant personal data breach affecting our players. This track record is the result of our ongoing investment in cybersecurity, which we regard as a core responsibility to our players.
Rajagacor does not sell or trade your personal data to third parties. However, in certain limited situations, we may need to share data with the following parties for legitimate purposes.
To operate the platform, rajagacor works with a number of third-party service providers acting as "data processors" under our direction. These include:
All third-party service providers are bound by strict data confidentiality agreements and are only permitted to process your data for the specific agreed purposes. They are not permitted to use your data for any other purpose.
Where we are required by law or court order to disclose player data, rajagacor will comply with such requirements. This includes requests from Malaysian law enforcement agencies in criminal investigations, valid court orders, or reporting obligations imposed by relevant regulatory bodies. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of company assets, players' personal data may be transferred as part of the business assets. In such situations, we will notify players and ensure that the new recipient is bound by a privacy policy at least equivalent to the one set out here.
The rajagacor platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Below is an explanation of the types of cookies we use.
These cookies are required for the platform's core functionality and cannot be disabled. They include login session cookies (which keep you signed in while using the platform), security cookies (which protect against CSRF attacks), and language preference cookies. These cookies do not track any personal information and expire when you close your browser.
These cookies help us understand how players use the rajagacor platform — which pages are most popular, where users run into issues, and how to improve the overall experience. All data collected is aggregated and anonymous — we do not identify individual players through analytics cookies.
These cookies store your preferences such as display settings, favourite game selections, and notification preferences. They allow us to personalise your platform experience from one session to the next, so you do not need to reconfigure your settings each time.
You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies (particularly essential cookies) may affect the functionality of the rajagacor platform and your gaming experience. For guidance on managing cookies in popular web browsers, please contact our customer support.
Under the Malaysian Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal data held by rajagacor. We fully respect and facilitate the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If any of your data is inaccurate or out of date, you have the right to request an immediate correction. Please contact our support team with the relevant supporting evidence.
Once your account is closed, you may request data deletion. Some data may be retained for AML legal compliance for the prescribed period.
You have the right to object to the processing of your data for marketing purposes. You may unsubscribe via your account settings or by contacting us directly.
You may request your data in a machine-readable format for portability to another platform, subject to applicable technical and legal limitations.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or investigation is being resolved.
To exercise any of the above rights, please contact the rajagacor customer support team by email at support@rajagacor.run with the subject line "PDPA DATA RIGHTS REQUEST" along with your account number and the right you wish to exercise. We will verify your identity before processing any request to safeguard your data security.
Rajagacor retains your personal data for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. The following are general guidelines for retention periods across different data categories:
Once the retention period expires or an approved data deletion request is received, rajagacor will securely delete or anonymise your data using industry-standard methods. For data stored in backup systems, deletion may take up to 90 days to be fully completed across all backup systems.
Rajagacor sends marketing communications to members who have agreed to receive them during registration or subsequently through their account settings. This includes information on new promotions, deposit bonuses, exclusive VIP offers, and new game updates on the platform.
You may opt out of marketing communications at any time through the following methods:
Please note that unsubscribing from marketing communications will not stop you from receiving essential service communications — such as transaction confirmations, account security notifications, and important updates to our Terms & Conditions that require your attention.
Rajagacor is a paid entertainment platform strictly limited to individuals aged 18 and above. We do not knowingly collect any personal data from children under the age of 18. Our registration process requires date of birth verification, and we use verification measures to ensure that only adults can access the platform.
If you as a parent or guardian believe that your child under the age of 18 has registered for or used the rajagacor platform, please contact us immediately at support@rajagacor.run. We will investigate without delay, close the account, delete all associated personal data, and refund any deposits that may have been made.
If you become aware of anyone under the age of 18 using the rajagacor platform, please notify us immediately. Child protection is a shared responsibility that we take very seriously.
Rajagacor reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. When we make significant changes, we will notify you via:
Continued use of the rajagacor platform after the effective date of any Privacy Policy amendment constitutes acceptance of the updated policy. If you do not agree with any changes, you should close your account before those changes take effect.
All previous versions of the Privacy Policy are archived and available upon request from our customer support team for reference. This Privacy Policy was last updated on January 2026, version 3.1.
For any questions, concerns, or requests regarding this Privacy Policy, please contact Rajagacor's Privacy Officer at support@rajagacor.run with the subject line "DATA PRIVACY". We are committed to responding to all privacy enquiries within 7 business days.
The most frequently asked questions from Malaysian players about data privacy on our platform
Rajagacor operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection principles. We do not sell your data, we protect it with AES-256 encryption, and we respect your right to access, correct, or delete your information at any time. For any privacy-related enquiries, contact us at support@rajagacor.run. To read our full Terms & Conditions, visit Terms & Conditions page.
Your Data Is Safe at Rajagacor
Over 250,000 Malaysian players trust rajagacor with their personal data and financial transactions. AES-256 encryption, PDPA 2010 compliance, and 24/7 support in Bahasa Malaysia — play with peace of mind.